To get a refund, please follow the instructions below.
If you are subscribed through the App Store:
- please follow the link: https://support.apple.com/apps -> "Purchases and Refunds" -> "Start a refund request" -> Choose "Request a refund" -> Follow the instructions.
If you purchased a subscription or enabled a trial on our websites:
- Contact us at support@prosperi.io. We provide refunds at our own discretion and subject to laws and our policies that may be published from time to time.
As discussed in our Refund Policy, we need to identify the cause before we proceed with the request.
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